Warranty Policy

At Nova Labs, we stand behind the quality of our products.

1-Year Limited Warranty

The Nova One™ Zero-Gravity Massage Chair is covered by a 1-year limited warranty starting from the date of delivery.

This warranty covers:
* Manufacturing defects
* Mechanical or electrical failures under normal home use

What’s Included
Replacement parts are provided free of charge during the warranty period
Technical support to help diagnose and resolve issues

What’s Not Covered
Normal wear and tear
Damage caused by misuse, accidents, or improper installation
Commercial or non-residential use

Shipping for Warranty Parts
Replacement parts are provided at no cost
Customers may be responsible for shipping fees, depending on location and part type

How to File a Warranty Claim
To request warranty support, please contact us at:
📧 novalabswellness.co@gmail.com
Include your order number and a brief description of the issue.

We’re committed to providing reliable support and ensuring your long-term comfort.